Who do I contact about a bad smell?

When you notice a foul odor, it’s natural to wonder who you should contact to address the issue. The best course of action depends on the source of the smell and its severity. Here are some guidelines to help you determine who to reach out to:

Landlord or Property Management Company

If you live in a rental property, the first step is to inform your landlord or property management company. They are responsible for maintaining the habitability of the unit, including addressing any unpleasant odors.

Building Maintenance or Facility Manager

If you own or manage a commercial or multi-family building, contact the building maintenance staff or facility manager. They are typically equipped to identify and mitigate odors that affect common areas or multiple units.

City or County Health Department

In cases where the odor is particularly severe or persistent, you may need to contact your local health department. They have the authority to investigate odor complaints and take appropriate action to protect public health.

Private Odor Removal Company

If you’ve exhausted the above options and the odor persists, you may consider hiring a private odor removal company. These companies specialize in identifying the source of odors and implementing effective solutions. They can also provide ongoing odor prevention and control services.

Additional Tips for Identifying and Locating Odors

• Take note of when and where you notice the odor. Is it constant or intermittent? Does it occur in a specific room or area?
• Consider potential sources of the odor, such as:
  • Mold or mildew
  • Sewage or plumbing issues
  • Pet accidents
  • Spoiled food
• Inspect areas where odors tend to linger, such as:
  • Bathrooms
  • Kitchens
  • Closets
  • Basements